Terms and Conditions

Effective Date 05/09/2024

These Terms of Use (the “Terms”) constitute a binding legal agreement between IntelMor Pvt Limited ("IntelMor," “we,” “us,” or “our”) and any person (“you” or “your”) and cover your use of the sites, products, applications, tools, and other services (collectively, the “Services”) provided by IntelMor, including without limitation on www.intelmor.com and any predecessor or successor websites established by IntelMor which reference the Terms and on IntelMor web, mobile, and other applications.

Please read these Terms carefully! They include important information about your legal rights and cover areas such as warranty disclaimers, limitations of liability, and the resolution of disputes through arbitration and waiver of class action rights.

By using or accessing the Services or authorizing another (including an individual acting on your behalf) to use or access the Services, you're agreeing to these Terms. If you're using the Services for or on behalf of an organization, you're agreeing to these Terms on behalf of that organization, and you represent and warrant that you have the authority to do so. If you don’t agree to all the terms in these Terms, you may not use or access the Services.

Guests and Merchants

Our Services help you interact with restaurants, bars, wineries, or other hospitality venues (each, a “Merchant”). If you are using the Services to interact with Merchants, you are a “Guest.” These Terms apply solely between IntelMor and you, the Guest. Merchants are third parties and are not a party to these Terms. A Merchant's use of the Services is governed by a separate contract between IntelMor and each Merchant.

Creating Account(s)

  1. Signing Up : To use many of the Services, you must first create an account (“Account”). You agree to provide us with accurate, complete, and up-to-date information for your Account.
  2. Staying Safe: Please safeguard your Account and ensure that others don’t have access to it. You are solely responsible for any activity on your Account. IntelMor is not liable for any unauthorized acts or omissions related to your Account.
  3. Age Restriction: The Services are not intended for and may not be used by anyone under the age of 18. By using the Services, you represent that you are at least 18 years old.

Bookings

  1. Booking : Our Services enable you to make bookings with Merchants (“Booking”), which may include: reserving an experience, placing an order for pick-up or delivery, joining a waitlist, or other types of bookings made available through the Services.
  2. Merchant Pricing and Terms: Merchants are solely responsible for the price, availability, and other details of all Bookings listed on their Merchant pages. It is your responsibility to review all relevant terms and conditions before completing a Booking.
  3. Transferability of Bookings: Bookings may or may not be transferable depending on the Merchant’s terms. If you transfer a Booking, it must comply with applicable laws.

Merchants

  1. Merchant Responsibilities : Merchants are solely responsible for their business, operations, and the provision of services, including but not limited to food, beverages, service, and safety standards.
  2. Merchant Compliance : Merchants are responsible for complying with all applicable laws regarding the marketing, pricing, and sale of their services or products through the Services.

Paid Bookings

  1. Paid Bookings : For Bookings that require payment, you agree to provide accurate payment information. All payments will be processed either by IntelMor or a third-party payment processor.
  2. Marketplace Facilitator and Taxes : IntelMor may be responsible for collecting and remitting applicable taxes on behalf of Merchants where required by law.

Privacy Policy

By using the Services, you confirm that you have read and understood our Privacy Policy. However, it is not a contractual document and does not form part of your agreement with IntelMor.

Intellectual Property & Services Restrictions

  1. Ownership of Services : : Except for Merchant content, IntelMor owns the Services, and they are protected under applicable copyright, trademark, and intellectual property laws
  2. User Content : You may submit content such as reviews, comments, and photos (“User Content”). By submitting User Content, you grant IntelMor a license to use, modify, and distribute such content globally.

Limitation of Liability and Indemnification

  1. Limitation of Liability : IntelMor is not liable for any indirect, special, incidental, exemplary, or consequential damages. To the fullest extent permitted by Indian law, IntelMor’s aggregate liability for all claims arising from the use of the Services will not exceed the amounts paid by you in the preceding three (3) months.
  2. Indemnification: You agree to indemnify and hold harmless IntelMor from any claims, losses, damages, or liabilities arising from your use of the Services or any violation of these Terms.

Governing Law and Dispute Resolution

These Terms and any disputes arising out of or in connection with them are governed by and construed under the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Andhra Pradesh.

Modifications

IntelMor reserves the right to modify these Terms from time to time. Any changes will be posted on our website, and continued use of the Services constitutes your acceptance of such changes.

Contact Us

For any questions regarding these Terms, please contact us at contact@intelmor.com.